A good quality process drives a company, and ideally, involves everyone in producing a quality service or product. At Boligmappa our goal is to give you a quality product and as an ISO 9001 certified company we are well on our way to doing so.
We are ISO 9001 certified – what exactly does it mean?
Before we get to that, lets reflect on what ISO is? ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. Our ISO certification certifies that our products have met the requirements for standardization and quality assurance.
9001 – It’s all in the number
The number denotes the ISO classification standard. All standards within the ISO 9000 family refer to quality management. ISO 9001 is among ISO's best-known standards, and it defines the criteria for meeting a number of quality management principles. It helps businesses and organizations be more efficient and improve customer satisfaction.
Why does it matter?
ISO standards provide a road map for us. We know the standards that need to be met, and we have to the tools in place to ensure quality and consistency. What we do, how we check for quality, and what's required of us is all laid out by ISO. It helps us to keep our products and services relevant. When the standards change, we change along with them.
What does it mean to you?
It means Boligmappa is committed to total quality management; customer focus, of continually improving our processes that are implemented throughout the organization. Critical processes and their interactions are understood and clearly documented and there’s a strong management commitment to all these facets of ISO 9001 QMS.
All these quality management aspects are verified by an independent third party who understands ISO 9001 QMS as well as the industry in which Boligmappa operates.
Feel free to request for our certification details so you know the kind of quality standards you can expect from us.