What does any growth fueled company want? Satisfied customers that advocate their brand and products. Our goal is to minimize unhappy customers. Reduce your hassle. If it takes too long to answer a question or solve a problem, we know you’ll get frustrated. We would too. So how have we improved our customer support?
Boligmappa is always committed to serving you better. Currently our support channels are twofold. A homeowner specific Zendesk knowledgebase assists our users who access boligmappa.no. This enables them to send us support requests or to search for a solution on their own by accessing our knowledge base.
For our more tech savvy integration partners, we offer chat support through our slack channel “bm-api2-support” that’s dedicated for you. There’s more. A slack channel alone we felt was inadequate to provide you with quick and efficient support to meet your needs. Now an entire developer community awaits you. Here’s how it works…
Contacts of our licensed integration partners are added to our slack channel on request. When you have an issue regarding our web services API, simply drop us a message. We’ll get it fixed as soon as possible. If you’re not connected to our Slack channel, you’re a step away from getting the help you need, when you want it. Mail email@example.com and make a request to get connected now.
Forum and knowledge base
For those keen on self-reliance, we invite you to check out our brand new developer forum and knowledge base if you haven’t done so already. Help yourself to a range of informative articles about our Web API. Learn about our features and how it can add value to your ERP system. We’ve got all our FAQs and How to sections under one link to get you up to speed, in record time.
Make our dev forum your “go to community” to share your knowledge and expertise about our Web API. Make a name for yourself within the Boligmappa community. It belongs to you, so go on, share your experience.
With your involvement and active participation, we can enhance this community to ensure everyone has a better user experience. Tell us what works best for you. How we can help you better. Let’s learn and grow this community together.